About the Role
• Lead and manage the E-Commerce team with 10+ team members
• Manage the Shops in Amazon Marketplace, included but not limited to market &
customer analysis, sales forecasting, products sourcing & merchandising,
products’ listing upload, logistics and all follow up issues
• Plan, analyze and supervise the SEM / SEO campaigns using Google Ads and
Amazon advertising platform
• Analyze the SEM marketing campaign reports to maximize the ROI
• Manage product listing contents and search keyword optimization
• Supervise the products’ sales and rankings, and make corresponding price
adjustments and sales promotions, in order to boost the products’ sales
• Manage and control team's expense and budget
• Monitor the daily sales operations processes, including sales forecast
• Manage and handle the sales orders and logistics issues
• FBA inventory monitoring and replenishment
• Handle the customers’ complaints and negative feedback, and manage the sales
returns and refunds process
• Assist to build up the SOP of E-Commerce team, keep the morale of team
members and operate the Shops in Amazon Marketplace in high credibility
• Perform regular and ad-hoc projects assigned by management
Requirements
• Tertiary education in Marketing, E-Commerce, Merchandising, Business
Administration, or relevant subjects
• Having in-depth understandings with the rules, regulations and operations of
Amazon Marketplace, and with hand-on experience in running business in
Amazon will be a great advantage
• 5 years of practical experience in e-commerce fields, with at least 3 years
supervisory experience in managing a team
• Familiar with SEM marketing, SEO, PPC and Google Ads
• Familiar in fashion or apparel retail online business is preferable
• Excellent bi-lingual writing and communication skills in English and Chinese
• Candidates with less experience will be considered as Assistant Manager
About the Company
Worldmart International Limited is a well-established apparel retail online business company with more than 10 years history. We focus on e-commerce business across North America & European markets. With the rapid development of current markets and the planning of new markets development (e.g. Japan and Singapore, Canada etc.), the talents are needed.
Our Core Values:
We are responsible
We are positive no matter what happened
We get it done
We are efficient
We move fast
We learn and be curious